Returns & Refund Policy

For all returns or refunds please email our team letting them know that you would like to make a return.
Include which products you would like to return, your order number, and your reason for the return.

Please note the following when making a return:

  • Request a shipment receipt for safekeeping until the return has been refunded or a replacement shipment dispatched.
  • The return is processed within 5 working days after the receipt of shipment.
  • The goods should be securely and safely packaged to avoid any possible transport damage.

Products Eligible for Return

You can return the received merchandise within 14 days. 

The product must be returned in their original packaging, without having any traces of being used or opened.
Please ensure that the items are securely packaged in order to prevent any transport damage from occurring.

Return Refunds

As soon as the return package reaches our warehouse the payment will be refunded.  The following payment options will be credited with the payment corresponding to the returned goods:

  • Paypal: Transferred to your Paypal account.

The refund is cleared within a matter of days. Please contact us if you have further questions.

Email: [email protected]